Teacher FAQs

Have questions about Jump Rope for Heart? We’ve answered the most common ones below!

If you don’t see what you’re looking for, please reach out—we’d love to support you.



General


  • How do I register my school?

    Click ‘Register’ on the top right-right corner of our website followed by the ‘Register your School’ button. Complete the registration form and click ‘Submit’. After that, a Heart & Stroke representative will get in touch with your school’s fundraising page link. 

  • How do I customize my school’s event page?

    coming soon 


  • How can we let families know that our school is participating in Jump Rope for Heart?

    The easiest way is to send each student home with a postcard on your Kick-off Day. These postcards are included in your Fundraising Kit along with a poster that you can hang in busy areas of your school.


    For even more ideas, explore our Teacher Resources where you’ll find ready-to-share messages for families, social media templates and other tools to keep families engaged.


  • Is Jump Rope for Heart an online fundraising program?

    Yes! Jump Rope for Heart is an online-first fundraising program. We encourage online fundraising for the following reasons: 


    We've heard concerns from parents and teachers alike about children carrying money on their person or going door-to-door in neighbourhoods without parental involvement. It is also a secure way for children and families to collect donations from friends and family who live far away. 


    It is more efficient and advantageous for schools to fundraise online. When students collect their donations online, teachers and administrators spend less time collecting and counting pledge envelopes. This means that Thank You Prizes will be received sooner! It is also easier for schools to track progress towards their school goal online, as they can view online donations in real-time and download a complete fundraising report on the school’s total online impact and top online fundraisers. 


    It is an efficient and sustainable way for donors to give. When a donor gives online, they receive an electronic tax receipt immediately to their inbox for a seamless experience - no postage or transport is required, and filing is paperless! 


    It helps Heart & Stroke save on administration, meaning more dollars can go directly to our cause. 


  • A student wants to participate in Jump but is unable to fundraise online. Is there a way they can still participate and help raise money?

    Yes! While Jump is an online-first fundraising program, we understand that there may be exceptional circumstances or preferences that necessitate offline fundraising. Please click here to refer to the provided guidelines and steps included in our Offline Fundraising Process for Schools resource.   

  • How can I ensure our Event Day activities are inclusive and meet the needs of all students?

    We understand that every student is unique, and we're here to help you create an event that caters to all abilities. Please review our Event Day Activity Guide for fun activities with non-skipping options to ensure everyone can participate. You know your student body best, tailor your stations to their capabilities. If you’re unsure of how to engage certain students, consider consulting your school’s gym teacher, EA or nurse to assess children’s fitness abilities. 


    Please note: Ropeless ropes are available on request. They’re designed to be used without moving your legs and can be used with only one arm. The weighted design creates the same sensation as jumping, making it an inclusive, fun option for everyone! 


  • Are you still offering the GiveBack program this year?

    No, the GiveBack program is being phased out as part of Heart & Stroke’s efforts to evolve and strengthen the Jump Rope for Heart experience. This decision will allow more funds to be directed towards our mission to beat heart disease and stroke by teaching kids lifelong healthy habits, funding life-saving research, and supporting families and children impacted by these conditions.   

  • What is the difference between a Prize and No Prize (Thank You Gifts) school?

    During registration, you have the option to opt-in for your students to receive Thank You gifts. your Thank You Gifts are rewarded as digital gift cards to students who fundraise $75 or more. Heart & Stroke will contact families of children who qualify for a gift card directly via email with a unique code to collect a gift card of their choosing through our online portal. 


    It is important for students to register online and fundraise on their Fundraising Page rather than the school’s page to ensure students are awarded the correct gift card value. 


  • Why are you no longer sending out new fundraising kits to all participating schools? / Why is our school not receiving a new fundraising kit?

     We are always looking for ways to increase mission impact and ensure more fundraising dollars are allocated towards our mission programming including life-saving research, advocacy and health promotion initiatives.  

     

    Moving forward, schools will receive new fundraising kits that will help drive their fundraising efforts after confirming their participation in fundraising activities. 

     

    If your school would like to participate in the fundraising component of Jump Rope for Heart this year, please set a fundraising goal on your school’s Event Page, then contact your Jump Specialist and we will send a fundraising kit to you. 

     

    We encourage you to explore our website and to visit our HeartSmart™ Kids online program where you will be able to access free health promotion activities, resources and information you can use that will support in planning and executing your Event Day. 

     

    Once again, we greatly appreciate your ongoing support. 

  • How can I view student donations online?

    coming soon 


  • What is CrowdChange?

    CrowdChange is a Heart & Stroke partner and the fundraising platform for Jump Rope for Heart. CrowdChange provides an easy and safe way to raise funds online for Heart & Stroke.  They assist Heart & Stroke in everything from developing the site to providing technical customer service support to our participants and donors.   

  • What should I do if I'm having problems or have a question that wasn't answered here?

    For any technical website support, CrowdChange will be happy to help you get it sorted out - please send an email to support@crowdchange.com.  


    For all other questions, please contact us and we will be happy to help!   


Family FAQs

Have questions about Jump Rope for Heart? We’ve answered the most common ones below!

If you don’t see what you’re looking for, please reach out—we’d love to support you.


General


  • My child’s school is not doing Jump Rope for Heart this year, but we still want to participate. Can I register my child online?

    Yes, you can! Simply join the National Jump Team to start jumping and fundraising in support of the next heart disease and stroke research breakthroughs.

  • Our family has lived experience with heart disease and/or stroke. We want to share our story. Who do we contact?

    Your story matters and it can help educate others about heart disease or stroke and inspire others to give back. If your family would like to share your journey, we’d love to hear from you.


    Please share your story by completing the form on our homepage.

  • How do I register my child online?

    coming soon

  • How do I register more than one child?

    coming soon 



Fundraising & Donations


  • Is fundraising done online only?

    Yes! Jump Rope for Heart is an online-first fundraising program. We encourage online fundraising for the following reasons:


    It is a safe way for children and families to collect donations. Like parents and teachers, keeping children safe is our top priority. That’s why we encourage students to fundraise online, so they do not have to carry money on their person or rely on going door-to-door in neighbourhoods. It is also a secure way for children and families to collect donations from friends and family who live far away.  


    It is more efficient and advantageous for schools to fundraise online. When students collect their donations online, teachers and administrators spend less time collecting and counting pledge envelopes. This means that Thank You Prizes will be received sooner! It is also easier for schools to track progress towards their school goal online as they can view donations in real-time and download a complete fundraising report on their total online impact and top fundraisers. 


    It is an efficient and sustainable way for donors to give. When a donor gives online, they receive an electronic tax receipt immediately. No postage or transport is required and filing is paperless! 


    It helps Heart & Stroke save on administration. This means more dollars can go directly towards our mission to beat heart disease and stroke.


  • My child wants to participate in Jump, but we are unable to fundraise online. Is there a way we can still participate and help raise money?

    While Jump is an online-first fundraising program, we understand that there may be circumstances that necessitate offline fundraising. For that reason, we have established a process that enables teachers to submit offline funds to Heart & Stroke at the conclusion of their school's Jump event.


    To participate in offline fundraising, please follow these steps:


    1. Print and utilize our provided pledge form.

    2. Ensure that all donor information on the pledge form is legible, as this is essential for Heart & Stroke to issue tax receipts.

    3. Submit the completed pledge form, along with the collected funds, to your school once your Jump Event has concluded.


    If your school is part of the Thank You Gift Card program, kindly make sure to include a valid email address on the pledge form. This will enable Heart & Stroke to send the gift card via email.


    While we encourage everyone to fundraise online-first, we want to ensure all students have the chance to get involved and help others by fundraising to beat heart disease and stroke. 


  • How can I support my child's fundraising?

    We strongly encourage parents to support their children's fundraising efforts by asking for support from family, friends, work colleagues and close neighbours online. For tips on how to get started online, please visit Families' Corner


  • How do I customize my children’s personal fundraising page?

    coming soon

  • Where do I find my child’s personal page link?

    To find your child’s personal page link, please follow these instructions: 


    1. Log in to your child’s account.

    2. Click the Participant Center button at the top of the page. Next, click on their fundraising page tile. 

    3. Once on their fundraising page, click the ‘Share and get page’ link button at the top right-hand corner. 

    4. Click the two squares after the link to copy their link. 


  • Can I donate on someone else’s behalf?

    If you are donating on someone’s behalf, ensure you are logged out of your Jump Rope for Heart account before starting the donation process. On the donation form, input the donor’s name, email and mailing address, as well as your credit card number, expiry and CVC. This will issue a tax receipt to the donor’s email address and charge your card for the transaction.

  • How do I share my child’s fundraising page?

    1. Log in to your child’s account. 

    2. Click the ‘Participant Center’ button at the top of the page. Next, click on their fundraising page tile. 

    3. Once on their fundraising page, click the ‘Share and get page link’ button at the top right-hand corner. 

    4. Click the ‘QR Code’ button in the list of share options. 

    5. Click the ‘Download’ button to save the image to your device. 

    6. To print the QR code for your child to use offline, email the downloaded image to yourself to print. 


  • How do I know if my school is accepting fundraising prizes (Thank You Gift Cards)?

    Schools are offered the choice at registration to fundraise as a “prize” or “no prize” school. As a prize school, student fundraisers are rewarded with a digital Thank You Gift card if they fundraise $75 or more. To determine if your school accepts prizes, please contact your child’s teacher.  


Thank You Prizes


  • Why do you offer prizes for fundraising?

    We offer online Thank You gift cards as a ‘thank you’ from Heart & Stroke for their hard work and to encourage them to stay physically active long after their Jump event. 


    Gift cards are awarded to students who reach graduated fundraising levels, and we hope you redeem them for fitness-themed products. 


    Some participating schools decide to opt-out of individual Thank You gift cards for students. Please check with your school to see if they offer online Thank You gift cards in their Jump Rope for Heart program


  • When and how will my child receive their Thank You gift card?

    If your child’s school offers gift cards, you’ll receive an email to the address used to register your child 4-6 weeks after their Jump Event. This email will prompt you to visit the portal, enter your redemption code and select your online gift card from the available options: Indigo, Amazon.ca or Walmart.   


    Indigo, Walmart and Amazon.ca cards are electronic gift cards that are emailed within 24-48 hours of your selection. 


    All electronic gift cards can be redeemed online or in-store.


  • When will I receive my Thank You gift card if I participate as part of the National Jump Team?

    All online Thank You gift cards for National Jump Team participants will be ordered by June 30, 2026. Students on the National Jump Team can fundraise up until this date. If you have any questions, please get in touch with us.

  • Will the match double my donation and make me eligible for an incentive/prize I otherwise would not have been able to get?

    No, the matching gift campaign does not count towards prizes or incentives. Eligibility is based solely on your personal donation. However, this is a great way to double your impact in the fight to beat heart disease and stroke.

  • What if I lose my online gift card or never receive it?

    For all gift card inquiries, please contact us.